Project : Travel Insurance app- Travel Cover

Project Overview

I have designed a travel insurance app which covers medical emergencies, trip cancellation, trip interruption, delays, medical evacuation, and lost/damaged luggage. Target audience are Tourists, Digital Nomad, People going for long trips, People who travel frequently. 

UX design process I followed to complete the projects is empathize, define, ideate, prototype and test. 

My Role

As UI/UX researcher and designer I have designed the whole project from researching, strategizing, designing, and branding.

Timeline

March 2021-April 2021

Scope

User Research, UX Design, Wireframing, Visual Design, Prototyping.

Problem

How can traveler recover his expenses in medical emergencies, trip cancellation, trip interruption, delays or any other emergency situation.

Challenges

• • How to make claim process easy ? 

  • What type of user information need to be collected to claim the loss to make the claim process easier.

Solution

Design a travel insurance app with following functions:

1. 24/7 assistance on phone and live chat

2. Claim online

3. Get acknowledgment email for reimbursement of covered losses.

4. Email or download policy document in pdf format.

Visual Mockups